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det177 Frequently Asked Questions

Everything you need to know about playing on det177 — from opening your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, and responsible gaming tools. Browse by category below.

25 Questions Answered
English
Bangladesh
Updated July 2026
18+ Only
Frequently Asked Questions

Everything You Need to Know About det177

This page is det177's comprehensive FAQ resource for Bangladeshi players. We cover the full player journey — from creating your first account and making a bKash deposit, to understanding cricket betting markets, claiming your welcome bonus, and accessing responsible gaming tools. If your question is not listed here, our 24/7 support team is always ready to help via Live Chat or email.

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Account & Registration

How to sign up, verify your identity, recover your account, and manage membership on det177.

Creating a det177 account takes under three minutes. Visit det177.net, click the registration button, and fill in your mobile number, preferred username, and password. You will receive a one-time password (OTP) on your registered mobile number to verify ownership. Once confirmed, your account is active and you can make your first deposit via bKash, Nagad, or Rocket.

det177 requires a valid government-issued photo ID to complete KYC verification. Accepted documents include a Bangladeshi National Identity Card (NID), a valid passport, or a driving licence. You will also need to verify your payment method — for bKash or Nagad, this means confirming the registered mobile number matches your account. KYC is mandatory before any withdrawal is processed.

You can reset your det177 password from the login page by clicking "Forgot Password" and entering your registered mobile number. An OTP will be sent to your phone. Enter the OTP, set a new password, and you will regain access immediately. If you no longer have access to your registered number, contact det177 support via Live Chat or email at [email protected] for identity-verified account recovery.

No — det177 strictly enforces a one-account-per-person policy. Each player is permitted exactly one registered account. Opening duplicate accounts is a violation of the det177 Terms and Conditions and may result in the closure of all associated accounts and the forfeiture of any pending bonuses or winnings. If you believe a duplicate account was created fraudulently using your details, contact det177 support immediately.

To permanently close your det177 account, contact the support team via Live Chat or email at [email protected] and submit a written account closure request. Before closure, any remaining balance will be refunded to your primary payment method. If you are closing your account due to gambling concerns, det177 recommends exploring self-exclusion first — which achieves the same protective outcome while allowing the option to return after a defined cooling-off period.

Deposits & Withdrawals

bKash, Nagad, Rocket, bank transfers — processing times, minimums, fees, and troubleshooting.

bKash deposits on det177 are credited instantly in the vast majority of cases. Once you complete the bKash Send Money transfer to the det177 payment number and submit your transaction ID on the deposit page, your account balance is typically updated within one to five minutes. During peak periods — such as BPL or IPL match nights — minor delays of up to 15 minutes are possible. If your deposit is not reflected after 30 minutes, contact det177 Live Chat with your bKash transaction ID.

The minimum deposit on det177 is ৳500 BDT across all supported payment methods, including bKash, Nagad, Rocket, and Upay. There is no upper limit on deposits, though individual transactions above ৳50,000 may require additional verification as part of standard payment processing. Dutch-Bangla Bank and other bank transfer deposits may have different minimums — check the det177 cashier page for the current figures for each method.

To withdraw to Nagad, log in to your det177 account, navigate to the Cashier section, select Withdrawal, and choose Nagad as your method. Enter your Nagad mobile number and the amount you wish to withdraw. Withdrawals require your KYC to be fully verified. Processing time for Nagad withdrawals is typically one to six hours, with most requests completed within three hours during business hours (Bangladesh Standard Time, UTC+6).

The minimum withdrawal amount on det177 is ৳1,000 BDT for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfer withdrawals via Dutch-Bangla Bank, City Bank, BRAC Bank, or Islami Bank, the minimum is ৳2,000 BDT. All withdrawal amounts must be in whole BDT — fractional taka amounts are rounded down to the nearest whole number automatically.

det177 does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction fees as per their published tariffs. For bKash, the standard Send Money fee applies to deposits. det177 recommends checking your wallet app's fee schedule before initiating large transactions so you can account for any provider-side charges.

Most det177 withdrawals are processed within six hours, but delays can occur if your KYC documents are pending review, if your withdrawal amount triggers an additional verification step, or during high-volume periods such as major cricket tournaments. If your withdrawal has been pending for more than 12 hours without a status update, contact det177 support via Live Chat and provide your withdrawal reference number for a direct investigation.

Games & Gameplay

Cricket betting, slots, live casino, RTP, mobile play, and fair play certification on det177.

To bet on cricket on det177, log in to your account and navigate to the Cricket section. You will find pre-match and live in-play markets for BPL, IPL, T20 World Cup, Bangladesh Tigers international fixtures, and other major tournaments. Select your match, choose a market (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm your bet slip. Live betting odds update in real time as the match progresses.

In-play cricket bets on det177 are accepted subject to the match being in progress and live odds being available. Bets placed during a natural break in play (drinks break, boundary review, DRS decision) may be suspended temporarily until the game resumes. If a match is abandoned due to rain or other causes before the minimum number of overs required for a result, all in-play bets placed after the official start are voided and stakes are returned in full.

Yes — det177 is fully optimised for mobile play on both Android and iOS devices. All slots from providers including Pragmatic Play, NetEnt, and Microgaming load directly in your mobile browser without requiring a separate app download. The mobile interface scales automatically to your screen size, and touch controls are fully supported. For the best experience on mobile, det177 recommends using a stable Wi-Fi or 4G connection.

Return to Player (RTP) percentages on det177 slots vary by game and provider. Most Pragmatic Play slots on det177 carry RTPs between 94% and 97%, while NetEnt titles typically range from 95% to 98%. The RTP for each game is published in the game's information panel — tap the "i" or "Help" icon inside any slot to view the specific RTP and paytable. Higher RTP does not guarantee short-term wins; it reflects long-run statistical payout rates.

Yes — det177 features a full live casino section powered by Evolution Gaming and Ezugi, offering live dealer tables for baccarat, roulette, blackjack, and game show titles. Live tables stream in high definition around the clock and are hosted by professional dealers. Bangladeshi players can access live casino games from the det177 Casino section using their existing account balance. Minimum bet amounts on live tables start from ৳100 BDT.

Bonuses & Promotions

Welcome bonus, wagering requirements, free spins, loyalty rewards, and seasonal offers on det177.

det177 offers a welcome bonus to newly registered players on their first qualifying deposit. The bonus structure and percentage are displayed on the Promotions page at the time of registration — check there for the current offer as terms can change during special events like Eid or the IPL season. To claim the welcome bonus, opt in via the Promotions page before making your first deposit; bonuses cannot be applied retroactively to deposits made without opting in.

All det177 bonuses are subject to wagering requirements, which specify how many times the bonus amount must be played through before any winnings derived from the bonus can be withdrawn. Specific wagering multiples are stated in the terms of each individual promotion — always read the full terms before claiming any bonus. Sports betting bonuses and casino bonuses carry different wagering structures. Wagering must be completed within the validity period stated in the promotion terms.

Whether a det177 bonus can be used across both sports and casino depends on the specific promotion. Sports welcome bonuses are typically restricted to sports betting markets, while casino bonuses apply to slots and live tables. Some seasonal promotions — such as those tied to BPL cricket or Pohela Boishakh campaigns — may offer combined cross-product bonuses. The eligible product scope is always stated clearly in the individual promotion's terms and conditions on the det177 Promotions page.

det177 operates a loyalty programme that rewards consistent players with points for every qualifying bet placed, regardless of outcome. Accumulated points can be redeemed for bonus credits, free spins on selected slots, or cashback on net losses during a defined period. Higher activity levels unlock elevated VIP tiers with benefits including faster withdrawal processing, dedicated account managers, and access to exclusive seasonal promotions timed around events like the ICC T20 World Cup and Durga Puja.

A det177 bonus may be cancelled if the wagering deadline passed before you completed the requirements, if a duplicate account was detected, if the bonus was claimed using a payment method not eligible for that specific promotion, or if a withdrawal was requested before wagering was completed. det177 will notify you by email if a bonus is removed. If you believe the cancellation was in error, contact the support team with your account details and the relevant promotion name for a review.

Safety & Responsible Gaming

Platform security, age verification, self-exclusion, deposit limits, and support resources.

det177 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the platform, including payment details and personal information. Player funds are held in segregated accounts separate from operating capital. The platform uses certified Random Number Generator (RNG) technology for all non-live games to ensure fair and unpredictable outcomes. det177 is an offshore platform and Bangladeshi players are responsible for understanding their local legal position.

det177 operates as an offshore online gambling platform. Bangladesh does not have a specific licensing framework for online gambling, and the legal status of offshore platforms for individual players exists in a grey area under Bangladeshi law. det177 does not operate from within Bangladesh and does not hold a local licence. Players are solely responsible for understanding and complying with any laws applicable to online gambling in their own jurisdiction before registering and playing.

det177 protects player data through multiple layers of security. All connections use 256-bit SSL/TLS encryption. Passwords are stored as salted cryptographic hashes — never in plain text. Payment data is handled through tokenised payment gateways and is never stored on det177 servers directly. Two-factor authentication (2FA) via OTP is available for all accounts. det177 does not sell or share personal data with third parties except as required for payment processing and fraud prevention.

You must be at least 18 years old to register and play on det177. This is a strict platform-wide policy with no exceptions. Age is verified during the KYC document review process — accounts where the submitted ID shows the holder is under 18 are immediately closed and any deposits refunded. det177 takes underage gambling seriously and encourages parents and guardians to use parental control software if minors have access to shared devices.

To self-exclude from det177, contact the support team directly via Live Chat or by emailing [email protected] with the subject line "Self-Exclusion Request". Specify the duration you require — options range from six months to a permanent exclusion. The det177 responsible gaming team will process your request within two hours and confirm activation. During self-exclusion your account is locked, all marketing communications are paused, and any remaining balance is refunded to your payment method.

det177 customer support is available 24 hours a day, 7 days a week through three channels: Live Chat (accessible from the platform dashboard), WhatsApp (number provided in your logged-in account area), and email at [email protected]. For account-specific enquiries including withdrawals, KYC, and bonuses, email is recommended as it creates a written record. For urgent issues such as suspected unauthorised access or self-exclusion requests, Live Chat offers the fastest response.
Quick Facts
  • Min. Deposit Processing Instant
  • Min. Deposit ৳500
  • Min. Withdrawal ৳1,000
  • Withdrawal Time 1–6 hrs
  • Minimum Age 18+
  • Support Hours 24/7
Supported Payments
bKash Nagad Rocket Upay Dutch-Bangla City Bank BRAC Bank Islami Bank Visa Mastercard
Helpful Links
Why det177

Built for Bangladeshi Players

Six reasons why thousands of players in Dhaka, Chittagong, Sylhet, and across Bangladesh choose det177.

bKash & Nagad Ready

Deposit and withdraw in BDT using the payment methods you already use every day — bKash, Nagad, Rocket, and Upay. No foreign currency conversion needed.

Full Cricket Coverage

Bet on BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures, and more — with pre-match and live in-play markets, competitive odds, and real-time score updates.

256-Bit SSL Security

All transactions and personal data are protected by industry-standard 256-bit SSL/TLS encryption. Your account details and payment information are never stored in plain text.

24/7 Local Support

Get help any time via Live Chat, WhatsApp, or email at [email protected]. Our support team operates around the clock on Bangladesh Standard Time (UTC+6).

Hundreds of Slots

Play slots from Pragmatic Play, NetEnt, Microgaming, and more — all mobile-optimised and browser-based with no app download required. RTPs published in every game.

Responsible Gaming Tools

Self-exclusion, deposit limits, cooling-off periods, and reality checks are all available on request. det177 is committed to safe gambling for all players aged 18 and above.

Still Have a Question?

Our support team is available 24/7. Reach us via Live Chat, WhatsApp, or email — we typically respond within a few minutes during peak hours (BST, UTC+6).

Live Chat — 24/7 WhatsApp — 24/7 [email protected]

Ready to Play on det177?

Explore cricket betting, live casino tables, hundreds of slots, and more — all in BDT with instant bKash and Nagad deposits. Join thousands of Bangladeshi players already on the platform.

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